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đź“ž More Flexible Call Flows
Call flows have been refined based on feedback to give you more control. We’ve removed Global Nodes for Transfer/Book Meeting, and alternate CTAs can now be prioritized when needed. Call flow descriptions have also been updated to provide clearer context.
⚙️ A Smoother Ai Agent Setup
Ai Agent settings are now easier to manage with updated UI, improved search and filtering for phone numbers, and more intuitive terminology. Sensitivity and Creativity settings are also optimized by default for better performance.
📲 Faster Live Transfers
You can now select transfer numbers from a saved library when setting up Ai Agents. Plus, sales reps’ phone numbers will auto-save in user settings for quicker Live Transfer configuration.
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🗣️ Smarter Conversations with Multilingual Support
Ai Agents can now switch between supported languages during calls to improve communication. If a caller speaks a language that isn’t supported, the agent will notify them in their language, ensuring a clear and professional experience.
⏳ More Control Over Scheduling
A new “No Buffer Time” setting has been added to give you more flexibility when booking meetings. We’ve also cleaned up the UI and added tooltips to make settings easier to navigate.
đź”” Clearer Alerts for Sequence Delays
If sequence processing takes longer than expected, you’ll now receive an additional alert prompting you to retry if enrollment cannot be completed.
🖥️ A More Streamlined Platform Experience
We’ve updated the main navigation to make it easier to find what you need. Community and Support Portal are now integrated, for quick access.
📇 “Prospects” Are Now “Contacts”
To better align with your workflow, we’ve updated all references from “Prospects” to “Contacts” so navigation and actions feel more intuitive.
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Behind-the-Scenes Enhancements
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✨ These updates are live now and available to customers!
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