From manual calls to instant, automated follow-up, powered by one SalesAi Voice Agent.
About
Commio delivers reliable, API-driven voice and messaging solutions that help businesses connect with customers through trusted calls and rich conversational experiences. With deep carrier redundancy, advanced caller authentication, and U.S.-based expert support, Commio enables organizations to scale communications confidently and securely.
Industry
Telecommunications
# of Employees
51-200
The Challenge
Commio receives steady inbound demand, but converting those leads into meetings required every prospect to complete a mandatory Know-Your-Customer (KYC) survey before talking to Sales.
Historically, an inbound SDR handled every follow-up call. But when that responsibility shifted to an AE, the process became brittle. Manual outreach meant:
Follow-up timing varied by day and by rep.
Qualification criteria weren't consistently applied.
Scaling coverage meant hiring another inbound rep.
Maintaining speed, quality, and compliance without expanding headcount became the priority.
We wanted to save money and increase response rates. SalesAi did both.
The Solution
Commio deployed a SalesAi voice agent to act as their always-on "inbound SDR."
The agent calls every new lead within minutes of form submission, gives a friendly nudge toward the KYC survey, and continues outreach until the survey is completed, ensuring only qualified buyers reach Sales.
Setup Highlights
6-call sequence delivered across seven business days
Rotating call times to maximize pickup across time zones
Dual-channel engagement: paired with Outreach emails for increased visibility
"Derek," the Ai agent, was tuned to match the voice, tone, and pacing of Commio's top-performing AE
The result: a fully automated, human-sounding qualification workflow that runs with perfect consistency.
The Results
Period | Leads | Responses | Response Rate |
|---|---|---|---|
Before SalesAi (Jun-July 2025) | 124 | 35 | 28% |
With SalesAi (Aug-Sep 2025) | 69 | 31 | 45% |
Same Period Last Year (2024) | 127 | 15 | 12% |
With SalesAi, Commio experienced:
64% increase vs. the previous period
3.7x lift year-over-year
Not only has Commio improved its lead response rate, but they've also realized a huge operational impact:
One full headcount saved by reallocating SDR capacity
Zero lead lag: instant follow-up turns every form fill into a next step
Qualification consistency: same timing, tone, and process every day
Higher AE efficiency: only qualified prospects reach the calendar
The program has been so successful that Commio plans to expand its SalesAi Voice Agent to additional use cases, such as re-engaging older inbound leads, adding Tier 1 phone triage for support and billing conversations, and expanding into outbound qualification.
SalesAi gave Commio consistency, efficiency, and confidence, automating every inbound follow-up call while ensuring only qualified prospects reached Sales.
What is SalesAi?
SalesAi helps businesses win the moments that matter. Our Ai Agents ensure that every prospect and every customer is answered quickly and opportunities are never missed, so your team is winning the moments, not chasing them.
How does SalesAi differ from chatbots or dialers?
Unlike bots or cold dialers, SalesAi only engages warm, inbound, or previously connected contacts and customers, ensuring that every interaction is warranted and contextual.
What business problems does SalesAi solve?
SalesAi speeds up lead response time, scales customer support, and revives stalled opportunities, all without adding headcount.
Can I do cold calling with SalesAi?
We explicitly prohibit the use of our platform for cold calling.
How does SalesAi integrate with existing tools?
SalesAi uses native integrations for tools like HubSpot and offers webhook connections to most other tools.
How do you keep customer data safe?
SalesAi follows scrict data-handling policies and aligns with industry security and privacy standards.
What's the difference between SalesAi and other AI Voice tools?
Unlike AI dialers, SalesAi delivers Agent-as-a-Service, open-sourcing our own playbooks and bringing humans in the loop to help you onboard faster together, not stuck playing with AI and hoping for results.
What's the best AI for HubSpot users?
SalesAi natively integrates directly into HubSpot, ensuring every inbound lead, prospect, and customer is engaged in the moments that matter most for conversion.
